1. Data Controller
The data controller is Daniel Marcos (Senstiv), a sole trader established in Portugal. Tax ID (NIF, Portugal): 328300578. Address: R. de S. Lázaro 147, 3.º, 1150-333 Lisboa, Portugal. Contact: support@senstiv.com.
2. Data We Collect
- Account data: email address and password (encrypted).
- Usage data: meals, symptoms, notes, timestamps.
- Technical data: device ID, app version, operating system.
We do not collect location, biometric or payment data directly (via Google Play / App Store).
3. Purposes
- Provide food tracking and AI analysis.
- Generate personalised reports.
- Improve the app via aggregated, anonymous analytics.
- Send service communications.
4. Legal Basis
Contract performance (Art. 6.1.b GDPR) and consent for marketing (Art. 6.1.a GDPR).
Meal and symptom logs may constitute health-related data (special category, Art. 9 GDPR). We process them only on the basis of your explicit consent (Art. 9.2.a GDPR), given when you create your account and use the logging features, and which you can withdraw at any time by deleting your account.
To generate reports and recipes, meal and symptom logs and declared conditions are sent to Anthropic PBC (USA), provider of the Claude AI model, acting as a data processor. Your name and email are never sent. Under its commercial terms, Anthropic does not use this data to train its models.
5. Retention
Data retained while account is active. Deleted within 30 days of account deletion.
6. Third-Party Sharing
- Infrastructure providers under confidentiality agreements.
- AI APIs with minimum data, no personal identification.
- Authorities when required by law.
7. International Transfers
Some providers (cloud infrastructure and AI APIs) may be located outside the EEA, including the US. In such cases we apply appropriate GDPR safeguards, such as Standard Contractual Clauses or the provider’s certification under the EU-US Data Privacy Framework.
8. Your Rights
- Access, rectification, erasure, portability, objection and restriction.
Write to support@senstiv.com. You may also lodge a complaint with the CNPD (the Portuguese supervisory authority, where the controller is established) or with the supervisory authority of your country of residence.
To delete your account and all data: Delete account.
9. Security
TLS encryption, encryption at rest, restricted access and regular audits.
10. Medical Disclaimer
Senstiv is not a medical product. Information does not replace professional medical advice.
11. Policy Changes
We will notify you of significant changes via app or email.